Terms of Service

Welcome to CATE BLANKS.

Throughout this website, the terms “CATE BLANKS”, “we”, “us”, and “our” refer to CATE BLANKS.

We are committed to providing carefully selected, well-made embroidery blanks and a thoughtful shopping experience for our customers.

By visiting our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service, as well as our Privacy Policy, Shipping Policy, and Returns & Refunds Policy.

Please take a moment to review these terms before placing your order.

Products & Product Information

At CATE BLANKS, we make every effort to present our products as accurately as possible.

All product photos on our website are taken from the actual products. We carefully display the colors, materials, textures, and details of each item to provide the most accurate representation possible.

Before shipping, every order is carefully inspected and checked to ensure product quality and order accuracy.

Many of our products are handmade, and some items are made to order. Due to the nature of handmade production, slight variations in texture, stitching, or small details may naturally occur. These unique characteristics are part of the handmade process and are not considered defects.

Please carefully review product descriptions, measurements, and details before placing an order.

If you have any questions before purchasing, please feel free to contact us. We are always happy to help you choose the right product.

Orders & Payments

By placing an order with CATE BLANKS, you agree to provide accurate and complete information.

Please carefully review your order details, including product selection, quantity, and shipping information before completing your purchase.

Payment must be completed before we begin processing your order.

We reserve the right to cancel or refuse an order in cases including, but not limited to, incorrect pricing, product availability issues, or suspected fraudulent activity.

Shipping

Shipping times and delivery information are provided in our Shipping Policy.

Once an order has been shipped, delivery times may be affected by circumstances outside of our control, including carrier delays, customs processing, weather conditions, or other shipping-related issues.

We will do our best to provide a smooth shipping experience and support our customers when assistance is needed.

Returns & Refunds

Returns and refunds are handled according to our Returns & Refunds Policy.

Due to the handmade and made-to-order nature of some products, we encourage customers to carefully review product information before purchasing.

Please contact us if you have any questions or concerns regarding your order.

Privacy

Your privacy is important to us.

Any personal information collected through our website will be handled according to our Privacy Policy.

By using our website, you agree to the collection and use of information as described in our Privacy Policy.

Changes to These Terms

We may update or modify these Terms of Service from time to time to reflect changes to our business, products, or services.

Any updates will be posted on this page. By continuing to use our website after changes are posted, you agree to the updated Terms.

Contact Us

If you have any questions about these Terms of Service, please contact us through the contact information provided on our website.

Thank you for supporting CATE BLANKS.