Refund policy
Returns & Refunds
We want every customer to have a great shopping experience with our products. We carefully inspect and check every order before shipping to ensure product quality and order accuracy.
1. For damaged, defective, or incorrect items
If your order arrives damaged, has a manufacturing defect, or you receive the wrong item, please contact us within 7 days of delivery through WhatsApp or email.
Please provide your order number and photos of the issue. We will review your request and provide a suitable solution, including a refund or other assistance when applicable.
2. For other reasons
Due to the handmade and made-to-order nature of our products, we are unable to accept returns or refunds for personal reasons, including:
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Change of mind
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Incorrect item selection
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Wrong size choice
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Personal preference
If you have any questions or special circumstances, please contact us before placing an order. We are always happy to help and will do our best to find a suitable solution.
Thank you for supporting our small business.